Free standard delivery on orders over £50.
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Delivery & Returns

Delivery

We use Royal Mail Signed For, for our UK Deliveries. For orders placed before midday we aim for them to be processed that day. Orders placed over the weekend or on a Bank Holiday will not be dispatched until the next working day. 

Standard Delivery (2-3 days) - £4.00

Express Delivery (next day guaranteed) - £8.00

We will do everything that we can to get your goods to you but as we use a third party carrier, there may be occasions where something out of our control affects your delivery time.

 

Returns

If you are unhappy with any item, we are happy to exchange or refund provided that the item is returned in their original condition within 7 days of receipt. Please ask for proof of postage from the Post Office for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.

Our returns address is: Gramercy, Jackies Lane, Newick, Lewes, EAST SUSSEX. BN8 4QX

Our telephone number is: 01825 722 427

Returned postage charges will only be refunded if the item is damaged or faulty in some way. In this instance, please inform us within 24 hrs of delivery by email (info@stberts.com) to arrange for a replacement to be sent.